Terms of Service

The service

Unpost deletes content you select from Facebook Pages you administer, using Meta's official Graph API. Deletion is performed by Meta and is permanent and irreversible. You are responsible for backing up anything you want to keep before starting a job.

Pricing

One payment buys a deletion allowance (for example, $18.99 covers up to 10,000 deletions). Deletions you don't use remain on your account balance, shown in your dashboard, and apply automatically to later jobs at no extra charge. Every job runs to completion. If Meta's rate limits make it take longer than estimated, it keeps running at no extra cost.

Payments are handled by our reseller Freemius, who acts as the merchant of record for every order. Freemius is the seller on your receipt, collects any applicable tax, and issues the invoice. Your card details go to Freemius and are never seen or stored by Unpost.

Refunds

Full refund if you cancel a job before roughly 1% of it has completed; the refund also cancels the deletion allowance that payment opened. After that threshold no refund is possible, because deletion is irreversible and the work has been delivered. Cancelling a job that was covered by an existing balance returns the unused deletions to that balance.

Erasing your data ends your balance. Deleting your Unpost account from Settings erases everything we hold for you, including any deletions you have paid for and not yet used and any job still queued or running. That erasure is permanent, it is not a cancellation, and it does not create a refund. If you want a refund, ask for it before you erase your account.

Limits

Some items cannot be deleted via Meta's API (for example boosted or ad posts); Unpost marks these rather than removing them. Job duration estimates are estimates, never promises. Meta's rate limits control the pace.

Contact

Questions about these terms, a refund, or anything else: contact@getunpost.com